Business Process Manager

• Leads and operates in a progressive People management environment
• Operates in a highly regulated quality driven organization
• Operations excellence through daily operations management (Key Metric Indicators / Management By Objectives)
• Operating in a matrix environment  with multiple stakeholders
• Reporting  on performance against targets – daily/weekly/monthly
• Developing recovering plans for gaps to target
• Leads on implementing continuous improvements  through recovery plans as required or strategic improvements

• Manage a team of analysts who develop automated solutions appropriate to PI
• Work towards targeted budget savings as per plan
• Provide reporting on progress both locally and to senior management

Required Qualifications & Experience:

• Bachelor's Degree in related areas and or experience in Healthcare insurance/financial services industry (or equivalent work experience)
• 3-5+ years’ experience in a financial service industry, preferably in claims and/or audit/recovery role.

• 5+ years of experience Reporting  on performance against targets – daily/weekly/monthly: analyzing key performance indicator trends for all operational areas including P&L

• 5+ years of experience in Operations excellence through daily operations management (Key Metric Indicators / Management By Objectives) : establishing operational scorecards and appropriate business targets, budgets and forecasting based on analysis.  Developing recovering plans for gaps to target

• 3-5+ years of experience in Leading and operating in a progressive People management environment and/or  Operating in a matrix environment  with multiple stakeholders

• 5+ years of experience Operating in a highly regulated quality driven organization

• 3+ years of experience Leads on implementing continuous improvements  through recovery plans as required or strategic improvements

• Advanced Microsoft Office skills with Excel, PowerPoint

Hadoop experience highly beneficial

If this role sounds of interest to you, please forward your cv in the first instance to Bailey Finch Associates who are acting as a recruitment agency with this vacancy.